HoodOS QuickBooks Online Integration — End User License Agreement

1. Agreement and definitions

Effective date: May 1, 2026

This End User License Agreement (“Agreement”) is a binding agreement between Hoodwashers Operations Inc., a Utah corporation (“Company,” “we,” “us”), and the business entity or individual that installs, connects, or uses the HoodOS QuickBooks Online integration (“Customer,” “you”). By clicking “Connect to QuickBooks,” authorizing access, or using the Integration, you agree to this Agreement. If you accept on behalf of a business, you represent that you have authority to bind it.

This Agreement, together with the HoodOS Privacy Policy, governs your use of the Integration. “Platform Terms” means the subscription plan, order form, or pricing you accept for HoodOS. If the Platform Terms conflict with this Agreement on a matter specific to the Integration, this Agreement controls.

Definitions

“Platform” means HoodOS, Company’s cloud software for service businesses, including scheduling, work orders, invoicing, and payment tracking.
“Integration” means the Company application that connects the Platform to QuickBooks Online and the related connector software, APIs, settings screens, and documentation.
“QuickBooks Online” or “QBO” means the accounting service provided by Intuit Inc. (“Intuit”).
“Customer Data” means data you or your users submit to the Platform or that the Integration reads from or writes to your QBO company, including customers, invoices, line items, payments, taxes, and related records.
“Sync” means the automated or user-initiated transfer of Customer Data between the Platform and QBO.
“Authorized Users” means your employees and contractors whom you permit to use the Platform and the Integration.

2. License grant and restrictions

2.1 License. Subject to this Agreement and payment of applicable fees, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license for your Authorized Users to use the Integration during the Term, solely to Sync Customer Data between your Platform account and your own QBO company for your internal business operations.

2.2 Restrictions. You will not, and will not permit anyone to:

copy, modify, or create derivative works of the Integration;
reverse engineer, decompile, or disassemble the Integration, except where applicable law expressly permits it despite this restriction;
sell, rent, lease, sublicense, or provide the Integration to third parties, or use it as a service bureau;
connect a QBO company you are not authorized to access, or use the Integration on behalf of a business that is not a Platform customer;
circumvent rate limits, security measures, or access controls of the Integration, the Platform, or QBO;
use the Integration to transmit unlawful, fraudulent, or infringing data, or data you lack the right to share; or
use the Integration in violation of Intuit’s terms applicable to your QBO subscription.

2.3 Ownership. The Integration is licensed, not sold. Company and its licensors retain all right, title, and interest in the Integration, the Platform, and all related intellectual property. No rights are granted except those expressly stated here.

2.4 Feedback. If you send suggestions or feedback, Company may use them without restriction or obligation to you.

3. QuickBooks Online connection and sync

3.1 Authorization. You connect the Integration by signing in to Intuit and granting access through Intuit’s OAuth 2.0 authorization flow. Company never receives or stores your Intuit password. Company stores the access and refresh tokens Intuit issues, encrypted, and uses them only to perform the Integration’s functions.

3.2 What the Integration does. Depending on the settings you choose, the Integration may:

Record	Direction	Purpose
Invoices and line items	Platform → QBO	Create and update invoices in QBO matching invoices issued in the Platform
Payments received	Platform → QBO	Record payments (card, ACH, check, or other) and apply them to the matching QBO invoice
Customers	Platform → QBO, and QBO → Platform for matching	Create or match customer records so invoices post to the right customer
Products/services and tax codes	QBO → Platform (read)	Map Platform services to your QBO items, income accounts, and tax settings
Deposit and payment accounts	QBO → Platform (read)	Let you choose where payments are deposited
Status and IDs	QBO → Platform (read)	Confirm successful posting and prevent duplicates

The Integration does not move money, initiate bank transactions, file taxes, or run payroll. Recording a payment in QBO reflects a payment already collected; it does not collect one.

3.3 System of record. Unless your settings say otherwise, the Platform is the source of truth for invoices and payments it creates. Edits made directly in QBO to synced records may be overwritten by later Syncs or may cause Sync errors. You are responsible for choosing settings that fit your accounting workflow.

3.4 Sync timing and errors. Syncs may run in near real time, on a schedule, or on demand. Syncs can be delayed or fail because of QBO outages, API limits, closed books periods, missing mappings, or data validation errors. The Integration will make reasonable efforts to log failed Syncs and surface them to you, but you must review and resolve them.

3.5 Disconnecting. You may disconnect at any time from the Platform’s integration settings or from your Intuit account’s connected apps page. Disconnecting stops future Syncs; it does not delete records already written to QBO or to the Platform.

4. Data handling, privacy, and security

4.1 Your data. As between you and Company, you own Customer Data. You grant Company a limited license to access, process, store, and transmit Customer Data only as needed to provide the Integration and the Platform, to support you, and as required by law.

4.2 Privacy Policy. Company’s collection and use of personal information is described in the HoodOS Privacy Policy at https://shineiq.com/privacy, which is incorporated by reference.

4.3 Limits on use of QBO data. Company will not sell Customer Data obtained from QBO, use it for advertising, or share it with third parties except (a) subprocessors that help operate the Platform under confidentiality and security obligations, (b) as you direct, or (c) as required by law. Company may use de-identified, aggregated usage metrics that do not identify you or your customers to operate and improve its services.

4.4 Security. Company maintains commercially reasonable administrative, technical, and physical safeguards, including encryption of data in transit (TLS 1.2 or higher) and encryption of stored OAuth tokens. You are responsible for securing your own accounts, credentials, and devices, and for limiting access to Authorized Users.

4.5 Security incidents. If Company confirms unauthorized access to Customer Data obtained through the Integration, Company will notify you without undue delay and as required by applicable law, and will take reasonable steps to contain it. Company will also notify Intuit where Intuit’s developer terms require.

4.6 Retention and deletion. When you disconnect, Company revokes and deletes the stored QBO tokens. Company retains synced records and Sync logs as part of your Platform account under the Platform Terms, and deletes QBO-sourced data within [30] days after your written request or termination of your Platform account, except where retention is legally required.

5. Your responsibilities

5.1 Accounting review. The Integration is a data transfer tool, not accounting, tax, or legal advice. You remain solely responsible for your books, financial statements, tax filings, sales tax collection and remittance, and reconciliation of QBO against your bank and payment processor records. You should have a qualified bookkeeper or accountant review your account mappings and synced records.

5.2 Setup and mappings. You are responsible for configuring the Integration correctly, including mapping Platform services to QBO items, income accounts, tax codes, classes or locations, and deposit accounts, and for keeping those mappings current as your QBO chart of accounts changes.

5.3 Accurate data. You are responsible for the accuracy, legality, and completeness of Customer Data entered in the Platform, including invoice amounts, taxes, discounts, and payment details.

5.4 Rights to connect. You represent that you have a valid QBO subscription, that you are authorized to connect the QBO company you select, and that you have obtained any consents needed to share your customers’ information with Company.

5.5 Monitoring. You agree to review Sync error notices promptly and to notify Company at hello@shineiq.com of any suspected Sync error, duplicate, or data discrepancy.

6. Intuit and third-party services

6.1 Independent relationship. Company is an independent developer. The Integration is not made, sponsored, or endorsed by Intuit. Intuit is not a party to this Agreement and has no obligation to support or maintain the Integration. QuickBooks and QuickBooks Online are trademarks of Intuit Inc., used for identification only.

6.2 Intuit terms. Your use of QBO is governed by your agreement with Intuit. Company is not responsible for QBO’s availability, changes to Intuit’s APIs or policies, or Intuit’s handling of your data. If Intuit changes or withdraws API access, Company may modify or discontinue the affected Integration features.

6.3 Other services. The Platform may process payments through a third-party processor (for example, Stripe) and record them in QBO through the Integration. Those services are governed by their own terms. Company is not responsible for third-party services, including processor fees, payouts, chargebacks, or refunds.

7. Fees, term, and termination

7.1 Fees. The Integration is included in your Platform subscription. Fees, billing, and refunds are governed by the Platform Terms. Intuit charges for QBO separately; Company does not pay or collect QBO fees.

7.2 Term. This Agreement starts when you first connect the Integration and continues until terminated (“Term”).

7.3 Termination by you. You may terminate at any time by disconnecting the Integration and ceasing use.

7.4 Termination by Company. Company may suspend or terminate your access to the Integration (a) if you breach this Agreement or the Platform Terms and do not cure within 10 days of notice, (b) immediately if needed to prevent harm to the Platform, QBO, or other customers, (c) if your Platform subscription ends, or (d) on 30 days’ notice if Company discontinues the Integration.

7.5 Effect. On termination, your license ends, Company stops Syncing and revokes stored QBO tokens, and Section 4.6 governs data. Sections 2.3, 2.4, 4.6, 5.1, 6, 8, and 9 survive termination.

8. Warranties, liability, and indemnification

8.1 Disclaimer. THE INTEGRATION IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT SYNCS WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETE, OR THAT SYNCED RECORDS WILL BE ACCURATE FOR ACCOUNTING OR TAX PURPOSES.

8.2 Exclusion of damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, TAX PENALTIES OR INTEREST, OR COSTS OF CORRECTING ACCOUNTING RECORDS, EVEN IF ADVISED OF THEIR POSSIBILITY.

8.3 Cap. COMPANY’S TOTAL LIABILITY ARISING FROM OR RELATING TO THE INTEGRATION WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID COMPANY FOR THE INTEGRATION (OR, IF INCLUDED IN YOUR SUBSCRIPTION, FOR THE PLATFORM) IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100.

8.4 Intuit not liable. Intuit and its affiliates have no liability to you arising from the Integration, and you will look solely to Company, not Intuit, for any claim relating to it.

8.5 Indemnification. You will defend, indemnify, and hold harmless Company and its officers, employees, and agents from third-party claims, losses, and expenses (including reasonable attorneys’ fees) arising from (a) Customer Data, (b) your breach of this Agreement, or (c) your violation of law or of Intuit’s terms.

Some jurisdictions do not allow certain disclaimers or limitations, so some of the above may not apply to you.

9. General terms and contact

9.1 Governing law. This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-law rules. The state and federal courts in Utah County, Utah have exclusive jurisdiction, and each party consents to venue there.

9.2 Changes. Company may update this Agreement by posting a revised version at https://shineiq.com/eula and, for material changes, notifying you in the Platform or by email at least 30 days before they take effect. Continued use after the effective date means you accept the changes.

9.3 Assignment. You may not assign this Agreement without Company’s written consent. Company may assign it in connection with a merger, acquisition, or sale of substantially all related assets.

9.4 Export and compliance. You will comply with applicable export control and sanctions laws in your use of the Integration.

9.5 Miscellaneous. This Agreement, with the Platform Terms and Privacy Policy, is the entire agreement on its subject. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control, including third-party API outages.

9.6 Contact.

Hoodwashers Operations Inc., 150 W 1450 N, Provo, UT 84604 · hello@shineiq.com · 888-334-0577 · shineiq.com